Whether you need assistance with content updates or help resolving technical issues, we’re dedicated to ensuring a seamless experience for you.
Stay Updated,
Stay Secured.
We offer flexible ad-hoc technical support available through daily and hourly rates. We understand that one solution is not suited for all, so please reach out to us.
how we collaborate
Once we’ve discussed your needs, we will provide you with a quote. On approval, we’ll proceed with the following steps:
step 1 - Contacting
Get in touch with us so that we can get an understanding of your technical concerns.We’ll discuss the current support rate with you.
step 2 - costing
Upon approval, we’ll send through a fully costed quote with the agreed support rate.
step 3 - acting
Once approved, we will conduct the work in the agreed time frame. We will keep you informed of any potential issues that may impact you.
step 4 - delivering
You will be notified when the work has been completed. For your peace of mind, check out our system architecture service to help mitigate risks and extra costs in the future.